TATA Realty | Tenant Experience App
Scaling a workplace experience platform across TATA Realty sites for 70,000+ tenant users.
Client:
TATA Realty
Category:
Product / PropTech / Workplace Experience
My Role:
Sr. Manager, App Implementation & Workplace Lead
I owned the HOST App as an enterprise product platform across TATA Realty sites, covering rollout, integrations, adoption, and tenant experience strategy. The platform brought together digital access, visitor management, tenant services, and engagement experiences. I led deployment and worked across business, technology, vendors, and site teams to make the platform usable at scale. The rollout served 70,000+ tenant users and focused on improving monthly active users, NPS, CSAT, registration, and overall digital adoption. |
Integrating the Workplace Ecosystem
Bringing multiple third-party platforms together through one tenant experience.
I onboarded and coordinated integrations with 10+ third-party platforms covering access control, parking, F&B, facial recognition, CCTV, and workplace systems. The work required technology selection, vendor evaluation, security and compliance considerations, cross-platform integration, training, rollout planning, and ongoing adoption. |
“I’ve worked with many designers before, but this experience was on another level. The attention to detail and thoughtful approach made the process smooth and enjoyable.”
Natalie Brooks
Marketing Manager
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